Welcome to our Scottsdale utility companies and services resource page. We have provided basic information that buyers will find useful prior to moving into their new home. Be sure to start the process of setting up your new accounts at least 3 - 4 days prior to closing to ensure a seamless transition.
City Of Scottsdale
Start / Stop Service: (480) 312-2461
Start / Stop Service: https://eservices.scottsdaleaz.gov/eservices/utilityrequests/
Notes: All three services are combined on one monthly bill. If using the online system allow 2-3 days for processing. You may be required to submit your escrow information prior to establishing service.
Although there are two primary electric companies that service residential homes in Scottsdale, your electric provider is determined by the geographical location of your home. Not sure who your provider is? Start with APS as they cover a large portion of Scottsdale.
General Questions - Start / Stop Service: (602) 371-7171
Start/Stop Service: https://www.aps.com/svcs/startstopservice.acx
Notes: APS recommends at least 3 working days when starting or discontinuing service.
SRP Residential Customer Services - Start / Stop Service: (602) 236-8888
Start / Stop Service: http://www.srpnet.com/service/home/start.aspx
Notes: Requests must be received by 7 p.m. Monday through Friday to guarantee service on the next business day at the standard turn-on fee.
Customer Service Call Center: (877) 860-6020
Start / Stop Service: https://ssm.swgas.com/
Notes: If your home has gas, Southwest Gas is the provider.
There's many communication options available, but here's a good start. Our main service providers are Cox and Century Link. I have personally had all services bundled with COX for years and have been happy. Internet speed is very fast and customer service is top-notch.
Customer Support, Ordering and Billing: (623) 251-6861
Order New Services: (800) 475-7526
Questions on Billing & All Other Support: (800) 244-1111